How to Setup Multi Factor Authenticator

 

To set up the Microsoft Authenticator app

  1. Sign in to your work or school account and then go to your My Account portal.


 

2. Select Security info in the left menu or by using the link in the Security info pane. If you have already registered, you'll be prompted for two-factor verification. Then, select Add method in the Security info pane.

 


 

 

3. On the Add a method page, select Authenticator app from the list, and then select Add.

4. On the Start by getting the app page, select Download now to download and install the Microsoft Authenticator app on your mobile device, and then select Next.


 

A screenshot of a computer Description automatically generated

 

 

5. Remain on the Set up your account page while you set up the Microsoft Authenticator app on your mobile device.

 


 


6. Open the Microsoft Authenticator app, select to allow notifications (if prompted), select Add account from the Customize and control icon on the upper-right, and then select Work or school account.

 

Note: The first time you set up the Microsoft Authenticator app, you might receive a prompt asking whether to allow the

app to access your camera (iOS) or to allow the app to take pictures and record video (Android). You must select Allow so

the authenticator app can access your camera to take a picture of the QR code in the next step. If you don't allow the

camera, you can still set up the authenticator app, but you'll need to add the code information manually.

 

7. Return to the Set up your account page on your computer, and then select Next. The Scan the QR code page appears.

 


 


8. Scan the provided code with the Microsoft Authenticator app QR code reader, which appeared on your mobile device after you created your work or school account in Step 6.


 9. The authenticator app should successfully add your work or school account without requiring any additional information from you.

10. Select Next on the Scan the QR code page on your computer. A notification is sent to the Microsoft Authenticator app on your mobile device, to test your account.

 


 


11. Approve the notification in the Microsoft Authenticator app, and then select Next. Your security info is updated to use the Microsoft Authenticator app by default to verify your identity when using two-step verification or

password reset.

 

 



 

Change your default security info method

  1. On the Security info page, select Change next to the Default sign-in method information.

 

2. Choose Microsoft Authenticator - notification from the list of available methods. If you're not using the Microsoft Authenticator app, select the Authenticator app.

  3. Select Confirm. The default method used for sign-in changes to the Microsoft Authenticator app.


 

To delete other MFA Methods

  1. On the Security info page, select the Delete link next to the Phone.
  1.  
  2. Select Yes when asked to confirm to delete the Phone. After the Phone is deleted, it's removed from your security info and it disappears from the Security info page. If the Phone is your default method, the default changes to another available method.